Account help
Use this for login, verification, profile settings, or account access questions.
Contact
Contact Truevia support.
Need help with your account, a profile, a safety concern, or a privacy request? Send a clear message from the email address connected to your Truevia account.
What to include
Safety reports
Tell us if a profile, message, or invite request feels suspicious. Include names, dates, and what happened.
Privacy questions
For questions about your data, consent, or account deletion, include the email address used for your Truevia account.
Response expectations
We prioritise urgent safety reports and account access issues. For the fastest review, include your registered email, the profile name or chat involved, and a short description of the issue.